Privacy policy

Last updated: 14 August 2026

Sheshma Services India operates this website (https://sheshma.in), including related information, content, features and enquiry tools (the “Services”). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit the site, send an enquiry, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls for collection, processing, and disclosure of personal information.

Please read this Privacy Policy carefully. By using the Services, you acknowledge that you have read it and understand the collection, use, and disclosure of your information as described here.

Personal information we collect or process

When we use the term “personal information,” we mean information that identifies or can reasonably be linked to you. We may collect or process:

• Contact details including your name, address, phone number, and email address.
• Business information including company name, marketplace, SKU count, and what you describe in an enquiry.
• Billing information if you engage us for paid services (invoices, GST details, payment confirmation).
• Communications with us, including messages you send by form, email or WhatsApp.
• Device information including IP address, browser, and similar identifiers.
• Usage information including how and when you interact with the website.

Personal information sources

• Directly from you when you fill a form, call, email, or message us.
• Automatically through the website, including cookies and similar technologies.
• From service providers who host the site or process email on our behalf.

How we use your personal information

• Provide, tailor, and improve the Services — including responding to enquiries and performing a contract with you.
• Marketing and advertising — promotional emails if you opt in; you may unsubscribe at any time.
• Security and fraud prevention — to detect unsafe or malicious activity and secure the site.
• Communicating with you — support and our business relationship.
• Legal reasons — to comply with law, legal process, or to enforce our terms.

How we disclose personal information

We may disclose personal information:

• To vendors who perform services on our behalf (hosting, email, IT, payment processing if used).
• When you direct us to, or otherwise consent.
• With affiliates in our corporate group, if any.
• In connection with a business transaction, legal obligation, or to protect the Services and our users.

We do not sell your personal information.

Third party websites and links

The site may link to platforms we do not control (for example WhatsApp or marketplaces). Their privacy policies apply on those sites. We are not responsible for those platforms.

Children’s data

The Services are not intended for children. We do not knowingly collect personal information about children under the age of majority in your jurisdiction. Parents or guardians may contact us using the details below to request deletion.

Security and retention

No security measure is perfect. How long we retain information depends on whether we need it to respond to you, provide services, comply with law, or resolve disputes.

Your rights and choices

Depending on where you live, you may have rights to access, correct, delete, or receive a copy of personal information we hold, and to opt out of promotional email using the unsubscribe link. We will not discriminate against you for exercising these rights. We may need to verify your identity before processing a request.

Complaints

If you have complaints about how we process personal information, contact us using the details below. You may also lodge a complaint with your local data protection authority where that right applies.

International transfers

We may transfer, store and process personal information outside the country you live in, including on hosting and email providers.

Changes

We may update this Privacy Policy from time to time. We will post the revised policy on this website and update the “Last updated” date.

Contact

Questions about this policy, or to exercise your rights: email hello@sheshma.in or write to Sheshma Services India, Plot No-14, Krishana Vatika-A, Sanganer, Jaipur, Rajasthan 302029, India. Phone: +91 83025 42594.